1. Where do you ship from?
Our products are fulfilled and shipped by Printful, with facilities located in the USA, Europe, and other regions to ensure faster delivery based on your location.
2. How long does shipping take?
Processing typically takes 2–5 business days, and shipping times vary depending on your region:
- USA: 3–7 business days
- Europe: 5–10 business days
- International: 10–20 business days
You’ll receive a tracking link once your order has shipped.
3. Can I track my order?
Yes! Once your order ships, you’ll get an email with a tracking number. You can also check tracking directly on our website under the Order Tracking page (coming soon).
4. What is your return policy?
- Damaged, defective, or misprinted items → We’ll replace them at no cost if you notify us within 30 days.
- Wrong address or unclaimed packages → Reshipment costs are the customer’s responsibility.
- Buyer’s remorse or size exchanges → Returns/exchanges are not automatically accepted but may be offered at our discretion.
📖 For full details, see our Return Policy page.
5. What payment methods do you accept?
We accept secure payments through PayPal.
6. Can I cancel my order?
Since products are made to order, cancellations are only possible before fulfillment begins. Please email us as soon as possible at [email protected] if you need to cancel.
7. Do you offer international shipping?
Yes, we ship worldwide! Delivery times vary depending on your country and customs processing.